We Have the Hard Working Team to Take Care of Your Mercedes

OUR STAFF

Meet The Team

At the heart of our shop is a dedicated team of skilled professionals who bring experience, passion, and precision to every job. From expert technicians to knowledgeable front-office staff, each team member plays a vital role in delivering top-quality service and ensuring a smooth, trustworthy experience for our customers. Get to know the people who keep things running behind the scenes—and under the hood.

Michael Hall

Shop Owner

Mike has been working on Mercedes since the time he changed his first glow plugs on an OM617 back in 1993. He was fortunate to have grown up working alongside his father, who had passed on his knowledge and experience. In 2016, Mike and his wife, Lauren, bought the shop from Jarek, ensuring that their customers continue to receive the same high-quality service that the shop was known for. With decades of experience and a passion for Mercedes vehicles, Mike has become a trusted source for all things Mercedes in the community.

Emily Carroll

Service Advisor

Emily has been with the shop since 2023 and serves as the primary point of contact for answering questions, scheduling appointments, providing estimates, and more.

Caleb Blankenship

Lead Technician

Caleb started at the shop in 2021 and is our lead technician. With extensive knowledge and experience, he’s the go-to expert for everything from timing repairs to engine swaps.

Thomas Brantley

Service Technician

Thomas has been with the shop since 2019 and has advanced to a Level B technician, thanks to his extensive knowledge of Mercedes vehicles and his eagerness to continually learn and grow.

Tyler Howe

Service Technician

Tyler joined the shop in 2024 and, as our newest technician, continues to expand his skills and knowledge every day. From routine services to oil separator repairs, he serves as our Level C technician.